QUALITY service at TBRC:
- Quality Conformance – Tirana Business Research Center maintains multiple levels of quality control on 100% of output to ensure quality. Quality parameters in the form of Service Level Agreements are shared and agreed upon with the client.
- Standards – We follow the Market Research Society (MRS)
- Ethics – Tirana Business Research Center follows the highest ethical standards. Client confidentiality requirements are strictly adhered to. We have internal controls to check:Data Security – We use controlled environments with restricted hardware and software access.
- Misuse of confidential information
- Sharing of client information with third parties
- Timely Delivery – We will meet project deadlines without compromising on agreed specific delivery guidelines.